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Cd 39 Helvetica CondensedHelvetica Chapter 4— Troubleshooting
EasyCoder 3400e Bar Code Label Printer User’s Manual 43
Printer Operation Problems (continued)
Symptom Possible Causes Solution
Printer slows down. The image bands or print speed is
incorrectly set.
Use PrintSet to change the image bands or
print speed settings.
The printer has aborted and reset the
print speed and image bands.
Use PrintSet to change the image bands or
print speed settings.
Labels stick to door or fail
to strip.
The self-strip roller is dirty. Clean the self-strip roller. See Chapter 3,
“Maintaining the Printer.”
The Alert LED flashes and
printing stops.
Printhead has overheated. Leave printer alone until it has time to cool
down. It will resume printing on its own.
Media fault. The printhead is up. Make sure the printhead is down. The head
lift lever should be straight up and down.
Press the Feed/Pause button to resume
printing.
Sensor type set incorrectly. Configure the printer for the correct sensor
for the Print mode you are using. You can
enable self-strip and other Print modes
from PrintSet.
The media is incorrectly loaded. Try reloading the media. For help, see
“Loading Media Into the Printer” on page
18.
Test configuration label
does not print.
The media is incorrectly loaded. Try reloading the media. For help, see
“Loading Media Into the Printer” on page
18.
The printer is configured for self-strip
media.
Set the printer to the default configuration
using the DIP switches. For help, see
“Plugging In the Printer” on page 3.
Media fault. Remove media from under the label taken
sensor.
Printer is not
communicating, not
printing, or not printing
properly.
Corrupt or incorrect information in
printer memory.
Reset the memory to return the printer to
its default configuration. For help, see
“Resetting the Memory on Your Printer”
on page 58. After you reset the memory,
power off the printer and return the DIP
switches to the required setting. For help,
see “Configuring the Serial Port for
Communications” on page 12.
- EasyCoder 1
- Bar Code Label 1
- User's Manual 1
- Document Change Record 3
- Contents 5
- Contents*1233* 6
- 1233*Helv Condensed Contents 7
- Before You Begin 9
- *1233* 10
- Related Documents 11
- Getting Started 13
- Getting to Know Your Printer 14
- Plugging In the Printer 15
- Opening the Printer 16
- 3XXXU.005 17
- 3XXXU.006 18
- 3400e Hardware Configuration 19
- 3XXXU.008 20
- 3400U.020 25
- 3XXXU.021 26
- Operating the Printer 27
- 3XXXU.024 28
- Power/Data 28
- Empty/Pause 28
- Feed/Pause 28
- Using the Feed/Pause Button 29
- 3XXXU.026 31
- Core-locking 34
- Bracket slot 34
- 3XXXU.028 35
- 120066102605140 37
- Using the PrintSet Software 41
- Using Third-Party Software 41
- Printing a Test Label 41
- *0123456789* 42
- Maintaining the Printer 43
- Inspecting the Printer 44
- Maintenance Schedule 44
- 3XXXU.032 45
- Cleaning the Printhead 46
- 3XXXU.033 47
- Cleaning the Printer Covers 48
- Upper medi 49
- Cleaning the Label Sensors 50
- Troubleshooting 53
- Troubleshooting Checklist 54
- Printer Operation Problems 54
- Print Quality Problems 56
- Communication Problems 57
- Preventing Data Loss 58
- Optimizing Printer 59
- Performance 59
- 3XXXU.038 60
- Adjusting the Print Darkness 61
- 3XXXU.037 62
- 3XXXU.040 63
- Increasing Throughput 65
- Using Test and Service Mode 67
- Top Bank 69
- Bottom Bank 69
- Printing Test Labels 70
- Using Data Line Print 70
- 3XXXU.047 72
- Setting Emulation Mode 74
- Using Forms Adjust 75
- *FORMAT* 76
- Y Forms Adjust 77
- Specifications 79
- Printer Specifications 80
- Fonts and Graphics 81
- Printhead 82
- Printing Method 82
- Printing Speed 82
- Ribbon 82
- Self-Strip (optional) 82
- Printer Options 83
- Finishers 84
- 2D Symbologies 86
- 2D Matrix Symbologies 87
- Character Sets 89
- International Character Sets 90
- IBM Translation Hex Codes 91
- Extended Character Sets 93
- !"#$ 94
- Characters in Font 95
- Communications Reference 97
- Communications Protocols 98
- XON/XOFF, No Status Protocol 100
- Polling Mode D 100
- Multi-Drop Protocol 100
- User-Defined Protocol 100
- Communications Interfaces 102
- RS-422 Serial Interface 103
- RS-485 Serial Interface 103
- 3XXXU010.eps 104
- Chassis Ground 105
- Signal Ground 105
- Clear to Send 105
- Data Terminal Ready 105
- 3XXXU013.eps 106
- Full ASCII Table 107
- Full ASCII Table (continued) 109
- Glossary 111
- User-Defined Fonts (UDF) 118
- XON/XOFF protocol 118
- *071881-002* 126
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